Frequently Asked Questions

'Ask Counsellor' is a platform that connects individuals with experienced and trained counselors in various fields, including college counseling, career counseling, and family counseling, through, one-to-one video calls.

To book a session, simply navigate to the 'Counselors' section on our website, choose a counselor that suits your needs, select a time slot that works for you, and complete the booking process.

We offer a variety of counseling services, including college counseling, career counseling, financial counselling, family counseling, mental health support, and more. You can explore the specific areas of expertise for each counselor on their profile.

Each session typically lasts for 30 to 60 minutes, depending on the type of counseling and the needs of the client. The duration will be specified during the booking process.

Yes, we take your privacy seriously. All personal information and counseling sessions are kept confidential and secure in accordance with privacy regulations.

Yes, you can change or cancel your appointment through your account on our website. Please refer to our cancellation policy for any applicable fees or guidelines.

We understand that financial constraints can be a barrier to accessing counseling services. Please reach out to us through our contact page, and we will do our best to assist you.